Shepherd’s Partnership with Shanghai New E-HENG

Friday, August 15th, 2025

At Shepherd Chemical, our distributor relationships are more than transactional—they are enduring partnerships built on mutual trust, technical collaboration, and a shared commitment to excellence. One of our longest-standing and most impactful relationships is with Shanghai New E-HENG, a leading chemical distributor serving China’s polyurethane industry.

A Partnership Built on Longevity and Trust

Shepherd’s partnership with E-HENG began in 2009, and for more than 16 years, they’ve served as our exclusive distributor for BiCAT® catalysts in China. These catalysts are primarily used in CASE (coatings, adhesives, sealants, and elastomers) applications, including polyurethane resin synthesis for artificial leather and spray polyurethane systems.

E-HENG has helped establish BiCAT as a trusted, high-performance brand in China—recognized for its ability to replace traditional lead, mercury, and tin catalysts with safer, lower-toxicity alternatives. The consistent quality and sustainability profile of BiCAT has made it a go-to solution for formulators looking to improve performance while meeting evolving regulatory and environmental standards.

Serving the Chinese Market with Excellence

Through deep-rooted relationships with many of China’s leading polyurethane manufacturers, E-HENG provides more than just product access—they deliver hands-on service, including technical support, sampling, repackaging, and supply chain reliability. Their ability to adapt to customer needs and maintain supply consistency has been instrumental in building a loyal customer base and protecting market share in a highly competitive environment.

Despite increasing pressure from both international and local competitors, E-HENG has continued to grow the BiCAT brand in China, even as it has made them the target of domestic imitation and counterfeiting. Their commitment and close collaboration with Shepherd have helped us sustain momentum and ensure our catalysts remain a trusted choice.

Looking Ahead

As global trade dynamics and supply chain concerns introduce uncertainty into the marketplace, Shepherd and E-HENG remain aligned on a common goal: delivering value to customers while protecting the integrity of the BiCAT brand. The road ahead may be complex, but our 17-year partnership is built to last—and we’re confident we’ll continue to serve our customers with the same dedication and excellence that defined our work together from the start.

We are proud to continue growing with Shanghai New E-HENG—a partner that embodies resilience, expertise, and an unwavering commitment to quality.

Stay tuned as this partnership continues to evolve and create new opportunities for Shepherd’s catalyst technologies across China.